Terms and Conditions

The customer agrees to the following terms and conditions. By placing an order with ‘365petals.com’ the customer acknowledges, understands and accepts all the terms and conditions. 
Definitions
365petals.com
The company ie Srilaasya Floral Innovations Pvt Ltd., providing the delivery service.  
Customer
The person using the delivery service and ordering the flowers /gifts for the 
Recipient.
Flowers / Gifts / Product
ordered by the customer to be delivered in specified location.  
Perishable gifts
All gifts in the Flowers, Cakes , chocolates ,fruits and   Sweets sections.  
Non - Perishable gifts
All other gifts except perishable gifts. 
Products  
The products delivered to the recipient will be generally as per the description of the article and as per the picture chosen by the customer. There may be variations in appearance and colors especially in the perishable goods like flowers, cakes and chocolates and Indian Sweets. The non-perishable articles like handicrafts, and other handmade products may also have variations as these goods are hand made. The customer agrees to the variations and understands the nature of the variations and allows 365petals.com to deliver a product which is similar and in higher value to the product picture exhibited on the web-site. 
Disputes  
All and any disputes related to "365petals.com" service shall be subject to the jurisdiction of Hyderabad (India) courts.   
Payments
All prices are in INR. Payments will be accepted in INR and charged to the credit card in INR
Accuracy of information and intent of making payment 
The customer promises that the information provided to 365petals.com will be true, current, correct and accurate including credit card numbers and addresses. The customer also agrees to pay all charges incurred by them and users of your account and credit cards or other payment mechanism at the prices in effect when such charges  are incurred. 
Brands, Trademarks and logos 
365petals.com is a service organization engaged in the delivery of goods and services. We do not claim any right or representation of any of the brands. All brands  belong to the respective owners. 365petals.com does not have any exclusive selling or distribution rights. All brands are displayed in the catalogue to add variety to the content and allow the customer a wider choice in selection of gifts. Each manufacturer holds the sole responsibility for the quality and performance  of its respective branded products.
Pricing of Products 
The price of all the products is inclusive of all taxes, duties and other levies. It also includes the Delivery, Handling, Credit Card Processing Fees or any other expenditure directly related to the fulfilment of the Order.
Deliveries:
• We cannot guarantee the delivery on a specified time due to the logistics involved .You can still request for a specific time of delivery, in the "Special Instructions" column in the order form and we will try our best to honour it. Even when you choose the options of specified time delivery and mid night delivery the delivery time is not guaranteed in rare cases due to reasons beyond our control the delivery may not be fulfilled at the time specified in such cases only the additional amount paid towards the fixed time / midnight delivery will be refunded.
• Deliveries by our team / service providers are done between (7 AM to 7 PM).
• Orders placed for Cakes will not be possible early in the morning at all, since the cakes have to be procured fresh from the bakery and delivered. So the delivery of the cakes would only be possible after 11 AM.
• The Time of delivery is not guaranteed, regardless of any request otherwise.
Other Terms and Conditions 
The customer agrees to defend, indemnify and hold 365petals.com and its affiliates harmless from any and all liabilities, costs and expenses, including attorneys' fees, related to any violation of this Agreement by them or your authorized users of your account. The customer also agrees to defend, indemnify and hold 365petals.com and its affiliates harmless from any and all liabilities, costs and expenses, including attorneys' fees, in connection with the use of the Service or the placement or transmission of any message or information or other materials by you or authorized users of your account.  365petals.com may modify this Agreement from time to time by changing the above terms and condition. The terms and conditions applicable to the customer will be the ones that were prevailing on the day and time you placed your orders.  

• Disclaimers
WHILE 365petals.com ENDEAVORS TO PROVIDE THE MOST ACCURATE, UP-TO-DATE MATERIALS AVAILABLE, THE INFORMATION, MATERIALS, PRODUCTS, AND SERVICES AVAILABLE ON THIS SITE MAY INCLUDE INACCURACIES, TYPOGRAPHICAL ERRORS, OR OUTDATED INFORMATION. MOREOVER, 365petals MAY MAKE MODIFICATIONS OR CHANGES TO THE SITE OR THE INFORMATION, MATERIALS, PRODUCTS, AND SERVICES DESCRIBED IN THIS SITE AT ANY TIME. 365petals IS NOT RESPONSIBLE FOR AND NEED NOT HONOR TYPOGRAPHICAL OR PRICING ERRORS ON THE SITE; 365petals RESERVES THE RIGHT TO REFUSE OR CANCEL ORDERS AT ANY TIME, INCLUDING BUT NOT LIMITED TO ORDERS THAT CONTAIN INCORRECT PRICES OR PRODUCT DESCRIPTIONS, ORDERS IN WHICH 365petals BELIEVES THE CUSTOMER HAS VIOLATED APPLICABLE LAW, AND ORDERS THAT 365petals BELIEVES ARE HARMFUL TO 365petals OR ITS AFFILIATES. 365petals ALSO RESERVES THE RIGHT TO LIMIT THE NUMBER OF ITEMS PURCHASED OR ORDERS PLACED THROUGH THIS SITE.

YOU ASSUME THE SOLE RISK OF MAKING USE OR RELYING ON THE INFORMATION, MATERIALS, PRODUCTS, AND SERVICES AVAILABLE ON THIS SITE. 365petals MAKES NO REPRESENTATIONS ABOUT THE SUITABILITY, COMPLETENESS, TIMELINESS, RELIABILITY, LEGALITY IN YOUR JURISDICTION, OR ACCURACY OF THE INFORMATION, MATERIALS, PRODUCTS, AND SERVICES DESCRIBED OR CONTAINED IN THIS SITE FOR ANY PURPOSE. EXCEPT AS SET FORTH IN THE 365petals WARRANTY POLICY STATEMENT APPLICABLE TO PRODUCTS SOLD ON THE 365petals WEBSITE, ALL INFORMATION, MATERIALS, PRODUCTS, AND SERVICES ARE PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND, INCLUDING ALL IMPLIED WARRANTIES AND CONDITIONS OF MERCHANTIBILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NONINFRINGEMENT.